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Project Quality
Management
Project Quality
Management is a subset of project management that includes the
processes required to ensure that the project will satisfy the needs
for which it was undertaken. Project Quality Management consists of
quality planning, quality assurance, and quality control. Project
Quality Management provides you with all the tools to make sure your
projects turn out as planned. Project Quality Management prescribes
an important role in project planning and establishes the major
functions of the project manager during project execution. The
philosophy of the quality movement is followed through its
development over the past century.
Project Quality
Management is a difficult knowledge area to define,
and:
- The
International Organization for Standardization (ISO) defines
quality as “the totality of characteristics of an entity that bear
on its ability to satisfy stated or implied
needs.”
- Other experts
define quality based on conformance to requirements and fitness
for use.
- Conformance
to requirements means the project’s processes and products meet
written specifications.
- Fitness for
use means a product can be used as it was
intended.
The main
purpose of Project Quality Management is to ensure that the project
will satisfy the needs for which it was undertaken. Project Quality
Management involves three main
processes:
- Quality
planning includes identifying which quality standards are relevant
to the project and how to satisfy them.
- Quality
assurance involves periodically evaluating overall project
performance to ensure the project will satisfy the relevant
quality standards.
- Quality
control involves monitoring specific project results to ensure
that they comply with the relevant quality standards while
identifying ways to improve overall
quality.
Project Quality
Management seeks to ensure that a project will meet its aims, that
is, that the quality of the result is sufficient to meet the
project's aims. Project Quality Management is one of the nine
knowledge areas defined by the PMBOK®. Project Quality Management
ensures there is a plan for managing, assuring, and controlling the
project's quality. Project Quality Management - describes the
processes required to ensure that the project will satisfy the needs
for which it was undertaken.
Project Quality
Management also comprises the activities required to optimize the
quality policy and the processes of the project. Project Quality
Management applies objective standards and processes to achieve the
largely subjective goal of customer satisfaction through the
continuous application of quality planning, quality control, quality
assurance and continuous improvement throughout the project life
cycle. Project Quality Management includes all the planned and
systematic activities required to ensure that the project will meet
the objectives for which it was undertaken and includes Quality
planning, Quality Assurance and Quality control. Project Quality
Management is the process of managing the project activities and
resources so that the customer's requirements and expectations are
managed. Project Quality Management focuses on overseeing product
quality and ensuring process quality when creating project
deliverables.
Project Quality
Management System: The Project Quality Management System shall be
used to establish, document, and maintain the requirement for
demonstrating the contractors and his suppliers capability of
ensuring the conformity of the product designed and supplied to
contractual requirements and for furnishing the objective evidence
of performance of the technical effort.
The main
purpose of the Project Quality Management System is to allow the
supplier (contractor) the maximum latitude in the management,
design, development, and manufacture of the technical systems while
standardizing on what-is required (framework) and documentation to
be prepared without dictating how-to.
The value of
having a pre-defined and stable Project Quality Management System
that will allow controlled management of the specification, design,
development, and manufacture on a variety of topics will permit the
designer the freedom of creativity without it affecting or impacting
the work of others.
When
you, as a project manager, accept responsibility for a project, you
accept the schedule, timeline, deadlines, resources, and
expectations set out at the start. Now you can make sure you're
asking the right questions for each project by utilizing the tools,
checklists, and information from projectmanagementsurvival.
Now
you can manage your risk project according to best practice
standards. You'll have the details and plans in place to handle
whatever arises during a project's duration—setting appropriate
expectations for timelines, milestones, and deliverables. And,
ensure success for each and every project with resources on:
- Ensuring you
have the necessary equipment and resources available
- Properly
documenting all project activities
- Identifying staff skills by roles needed
- Putting
quality controls in place
- Identifying
and estimating indirect costs
- Documenting
and prioritizing requirements
- And much more
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each project on a positive note—order your Templates and Tool Kits for Project
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