Project
Management Basics
Project
management is the process by which a proposed project is developed
within a rigorous framework. The subset of project management that
this lecture will focus on is 'project scheduling', that is the
process by which the various activities that need to be undertaken
during a projects lifetime should be scheduled. There are a range of
activity management tools that are commercially
available.
Let’s see some
Project Management Basics in details:
What is project
management? Project management begins with planning, which includes
getting the definition of success from key stakeholders (CEO, your
boss etc.) before the project starts. The project manager needs to
understand the desired results in order to develop the project
budget, define project deliverables and communicate what success
will look like for the people who will be doing the work. There are
two types of project management - strategic and tactical. Tactical
project management involves planning, organizing and managing a
single project within an organization. Strategic project management,
usually a management function, kicks in when several projects are
being run at once, and involves prioritizing current and forthcoming
projects to meet with larger business objectives.
Who make the
best project managers? The project manager is responsible for the
success or failure of a project. The project manager must rally the
troops to get the job done. Morale must be kept up and a sense of
urgency maintained so that nobody loses sight of the objective. A
good project manager will be well organized with excellent
logistical, estimating and follow up skills. He or she will be a
first-rate communicator, both written and verbal, who can clearly
communicate ideas to team members, management and the client. A
strong problem-solving and multi-tasking ability is a must, and an
iron hand in a velvet glove is a plus when dealing with unrealistic
expectations.
Project
Management Basics—managing a project: Regardless of size or nature,
there are three major phases involved in managing a
project:
- Planning -
Defining the project, breaking it up into its component tasks,
defining the resources that will be required to complete it, and
making sure that your allocated budget can do the
job.
- Scheduling -
Defining the relationship between tasks and resources and results
in the project plan.
- Ongoing
management - Making sure that the project runs to plan, overseeing
scope changes and managing client
expectations.
Project
Management Basics—Planning: Following are the steps in that phase:
- The whys and
the wherefores -- There cannot be enough said about the importance
of thorough up-front planning. Planning may seem of intangible
benefit when management is pushing for results that the client can
see, however it's the project manager's job to ensure that this
vital step is given due attention. The better the planning
process, the fewer unexpected problems you can anticipate along
the way.
- Define the
project -- Defining the project and specifying its scope helps
develop a common vision of what the project is and will
deliver.
- Defining the
quality standard -- The quality of the project will ultimately be
measured by the client. It's the project manager's job to
understand the client's expectations, and then to define the level
of quality that the budget and deadline will in fact allow, and to
communicate this to the client and the
team.
- List and
sequence the tasks -- Once the project definition document has
been approved and signed off, it's time to make a list of the
tasks that comprise the project. You may find that some tasks
(summary tasks) can be broken down further into sub-tasks. This
can assist your estimating efforts and help to clarify what needs
to be done.
- Define your
resources -- Resources can be people, equipment or money. People
may be internal resources, i.e. your existing staff, or external
resources such as vendors supplying a specific service, additional
labour or expert consultants such as lawyers or
accountants.
- Estimate the
time required for each task -- If you've completed a similar
project in the past and then estimating should be fairly simple.
Otherwise, perhaps you can benefit from the experience of those
around you. Ask your colleagues if there are records of similar
projects that you can base your estimate upon. If you've already
decided who your resources should be, you can consult with them
regarding the amount of time they feel they will need. Remember to
add project management time, as well as contingency hours to
reflect the risk associated with the
estimate.
Project
Management Basics – scheduling: Once you've planned your project,
it's time to turn your attention to scheduling and build your
project plan.
Following are
the steps in that phase:
- Make sure
your resources are available when you need
them
- Create
milestones to measure progress -- It's a good idea to set
milestones - measurable objectives that signal the completion of a
major deliverable and indicate that you have reached a significant
point in the project. Milestones can help you quickly establish
whether your project is on schedule and can be an effective way to
report project status to management and clients, as well as
providing periodic sign-off points if these are required from the
client.
- Build your
project plan -- The complexity of the project plan you build will
depend on the size of the project, as larger projects demand
greater planning and structure than smaller
ones.
Project
Management Basics – managing communication: The project manager's
job doesn't stop with planning and scheduling. Once the project is
underway there's the tricky business of making sure everything goes
according to plan and that any problems that arise are dealt with
quickly and efficiently.
Project
Management Basics – Ongoing management: It is the job of the project
manager to make sure that the project stays on track and the
deliverables meet the specifications detailed in the project
definition document, as well as to manage client expectations by
keeping all relevant parties informed about the project's status.
The project has a greater chance of success if the client is to some
extent actively involved.
Project
Management Basics – Managing communication: Effective communication
with the relevant parties is the key to a successful project. The
project manager should thus develop a communications plan in order
to effectively gather progress information from the team, supply
timely reports and gather feedback from management and the client.
Project
Management Basics – Hold a kick-off meeting: You should start the
project off with a well-organized kick-off meeting with your team to
discuss the project plan as a group, to assign roles and
responsibilities and to iron out any issues that team members may
have. The main point of this meeting is to discuss the project
definition and plan and to make sure that all team members share a
clear understanding of the end goal and quality of deliverables.
Project
Management Basics – Collect regular status reports from team
members: It is necessary to regularly communicate with individual
team members in order to evaluate the status of their work and to
deal with any questions they have or issues that need to be
resolved. There is no need to waste your team members' time by
insisting on written reports when you can gather all the information
you need in a brief conversation. Your status 'reports' can thus
take the form of face-to-face meetings, email, telephone calls or
voice mail. The most important thing here is that these reports are
gathered at regular intervals, at least on a weekly basis, and that
any issues raised by your team are dealt with quickly, before they
develop into larger issues.
Project
Management Basics – Project status meetings: Project status meetings
gives the team, including management and the client representative,
an opportunity to evaluate the project's status as a whole and to
highlight issues that the team as a whole need to deal with. These
meetings should be kept brief and to the point. They are not problem
solving sessions, but rather a vehicle to deliver status and flag
issues that concern the big picture. Issues should then be noted and
dealt with at a later time.
Project
Management Basics – Status reports to management and the client:
Depending on the size of the project, status reports should be
submitted to management and the client to keep those who do not
attend the project status meetings up to speed. These may not be
necessary for small projects, but for medium and large projects
bi-monthly or monthly reports would be appropriate.
Project
Management Basics – Tips for managing client expectations: Managing
client expectations can be one of the more challenging of the
project manager's tasks and also one of the most essential. It's no
good for the project team to hold a common vision of the project's
objective if it is different to that held by the client.